I never knew the meaning of "socialist bureaucracy" until I visited the Ho Chi Minh City post office...Security Guard: "Hello Sir, what would you like?"
"I want to send this envelope"
Security Guard: "Teller number 12 please"
Teller 12: "Please fill out this form, and this form in triplicate and take it to Teller 1"
Teller 1: "Would you like to mail this regular post or express?"
"Regular."
Teller 1: "Please go to Teller 7"
Teller 7: "What are the contents of this package, sir?"
I point to the 'package contents' form: 'music CD'
Teller 7: "What is on the CD?"
"It's a mix CD, of music."
Teller 7: "May I open the package, sir?"
"Um, OK."
Teller 7: "May I take a look at the contents of the CD, sir?"
"Fine."
Teller 7: "You shouldn't label this as a music CD - it's not legal. Please fill these out again and label it as a photo CD." I fill out the forms while Teller 7 repackages the envelope, coats the whole thing in tape, several layers of bubble wrap, more tape, a second envelope he makes himself out of paper and staples, and a few more go-arounds with the tape roll.
Teller 7: "Please take this to Teller 1"
Teller 1: "That will be 30,000 dong, sir. Please take this to Teller 3 for mailing."
1 comment:
Me imagino que todo lo relacionado con establecimientos publicos debe ser igual; la gente debe de disponer de mucho tiempo para tramitar cualquier cosa, verdad? Es cosa de acostumbrarse a mentalidades diferentes y al final no te das ni cuenta de que eres parte de la maquina.
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